Vendor ratings

Distribution centers

The resulting assessments can be used, for example, to compare DCs or suppliers. The assessment results are recorded digitally. With the help of a dashboard, clients and users can analyze this data and thus make trends and developments visible in a simple manner.

During DC visits, Kiwa can also check aspects that directly or indirectly influence quality. For example storage conditions on site (temperature, humidity, separate storage of ethylene-sensitive products, etc.), but also storage periods, throughput speeds and FiFo.

Stores

During visits to stores, the fresh produce store shelf is assessed by a Kiwa employee. The focus is on the quality of the various product groups. Each assessment also yields a quality rating, which is related to the consumer's expectations.

In addition to the quality and freshness of the fruit and vegetables on the shop shelf, the assessment usually also includes the following aspects: presentation and care, filling level, ‘Best before’ coding and FiFo. Storage conditions and store stocks are also part of the assessment.

The results are provided in a report to the client or to shop or fresh food supervisors and the shops themselves. Using a dashboard, the data from the report can be edited and analyzed, for example to visualize trends and developments and to compare store performance with that of other branches.

It is also possible to visit stores of other formulas anonymously to make observations on the fresh produce store shelf. The data can be compared in a benchmark with that of the own formula. Kiwa also has extensive experience in practical training of employees in distribution centers or stores.